Galileo is the most seamless answer to O&P fabricating needs - combining the best tech and support into one package.
We crafted every aspect of the Galileo with one thing in mind - to bring the best customer experience possible to you. That's why at every turn, we strive to make the integration, use, and productivity of your 3D printing program as simple and streamlined as possible.
As a Galileo customer, our team will design as many products as you can send us. We commit to a maximum 12-hour turnaround time on any designs, and have them waiting for you in the printer queue.
Our team has 7+ years of experience in digital design for O&P, so we're battle tested in getting designs the way clinicians want them.
In an area where technology is constantly improving, clinics don't want to invest in 3D printers that can become obsolete. With the Galileo program, as long as you remain a subscriber, we'll upgrade your printer free of charge as new versions become available, ensuring you have the best equipment available to power your business.
As a central fabricator built on 3D printing, our team of biomedical, mechanical and industrial engineers are constantly researching new materials and ways to print products for O&P. As we find these new solutions, we make them available to Galileo clinics, expanding the value you can get from in-house 3D printing.
Our web and tablet accessible learning portal is built and updated for both clinicians and technicians to guide your team every step of the way. It has both written and video guides on all the key steps and troubleshooting areas that clinicians or technicians may need over the course of the program. Of course, our customer success team is always there when you need help beyond the portal.
To ensure you get the most out of your 3D printing program, you have to have enough of the right materials on hand. Using our app, we track your filament usage and ensure you're constantly stocked with the consumables you need, shipping them to you in advance of running out.
When we launch Galileo, our team comes on site and trains both your clinical and fabrication team on everything needed to get the most out of the Galileo program.
Whether your team loves technology or has never used a digital model before, we'll get you where you need to be to get the most out of your 3D printing program.
When you sign up for Galileo, our team comes on site to your offices to install, test, and ensure the success of your printer. Gone are the days of getting a machine shipped to your office and taking weeks to get it up and running.
Included in the Galileo package is our printer warranty. We have included customer support to remotely troubleshoot any hardware or software problems your team runs into. If there's ever a need to replace components or the printer due to printer failures, we take care of that free of charge.
Rest easy knowing you're getting full support for your 3D printing program with Galileo.
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